Privacy

Privacy Statement

Who are we?
Scleral-Aid (BOS bv)
Noordlaan 24

8520 Kuurne, België
BE 0405.585.803
You can contact us through the contact page

Personal data that we process

Scleral-Aid (BOS bv) processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

First and last name
Address data
Telephone number
E-mail address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Bank account number

Special and/or sensitive personal data that we process

Scleral-Aid (BOS bv) processes the following special and/or sensitive personal data about you:

- Health (only any data relating to contact lens orders).

For what purpose and on what basis we process personal data

Scleral-Aid (BOS bv) processes your personal data for the following purposes:

- To deliver goods and services to you (main purpose).

- To handle your payment

- Sending our newsletter and/or advertising folder

- To be able to call or e-mail you if necessary to carry out our services

- Informing you about changes to our services and products

- Allowing you to create an account

- Scleral-Aid (BOS bv) also processes personal data if we are legally obliged to do so, such as data we need for our accounting purposes.

Automated decision-making

Scleral-Aid (BOS bv) does not make decisions based on automated processing on matters that could (significantly) affect individuals.

How long we keep personal data

Scleral-Aid (BOS bv) does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following personal data: 10 years to comply with legal obligations.

Sharing personal data with third parties

Scleral-Aid (BOS bv) does not sell your data to third parties and only provides it if necessary for the performance of our agreement with you or to comply with a legal obligation. Scleral-Aid (BOS bv) remains responsible for this processing.

Cookies, or similar techniques, that we use

Please refer to our Cookie Statement.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Scleral-Aid (BOS bv) and you have the right to data portability. This means that you can request us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data via our contact page. To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and National Register number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Scleral-Aid (BOS bv) would also like to inform you that you have the opportunity to lodge a complaint with the national supervisory authority, The Data Protection Authority. You can do so via the following link: https://www.gegevensbeschermingsautoriteit.be/

How we secure personal data

Scleral-Aid (BOS bv) takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via our contact page.